Pandemic Preparedness and Response

COVID-19As you know the global situation with COVID-19 has raised many questions on how we can help our customers deploy the right tools and technology to ensure a robust business continuity plan.

According to a recent survey by 8×8 at the end of February, 44% of consumers with full-time jobs have already seen coronavirus impact the way they do business, 55% have canceled travel plans and are having fewer in-person meetings, and 40% are increasing their use of video conferencing.


To help customers get started with Virtual Desktops (VDI) and applications as a remote workforce solution, we are offering Horizon Cloud on Microsoft Azure for 90 days free of charge. More details at the bottom of this page.

  • Delivers Desktop-as-a-Service (DaaS) solution.
  • No on-premise hardware or infrastructure required
  • Bring your own Azure capacity ID
  • Create your desktop/application images and go!
  • Helps them get familiar and scale with a cloud-based solution

In addition, those customers who want to leverage our mobility solutions can try Workspace ONE for 90 days free of charge.

If you have an urgent customer request related to COVID-19, feel free to contact me or any of our Partner Sales team. We have an intake form we can submit on your behalf to expedite your request!

Many of our customers are informing us that they are now implementing a Work from Home strategy. To help you have the right level of conversations with your customers, we have put together the following resources:

Webcast Pandemic Preparedness and Response: How to Quickly Set Up a Remote Workforce for SuccessSlides
News Message from VMware CEO Pat Gelsinger on COVID-19
Website Business Continuity Solutions
Website EUC Preparedness & Response
Blog Business Continuity through Unexpected Events: Is Your Organization Prepared?
Blog Differences Between Business Continuity and Disaster Recovery: How VMware Horizon Can Help with Both
Blog Workspace ONE Powers Critical Communications During Unexpected Event
Blog 11 Secrets for Successful “Remote-First” Working
Blog Empowering a Remote Workforce for Business Continuity with Hybrid and Multi-Cloud VDI and Apps
Blog What to Do If You Suddenly Have to Support 80% of Users Working Remotely
Blog Keeping IT Security Front and Center When Planning for Business Continuity
Blog How to Solve Near-Term Business Continuity Concerns with Horizon
Blog The Most Important Piece of Business Continuity: Your People and Their Experiences
Blog Horizon Cloud on Microsoft Azure Support for Windows Virtual Desktop is Here
Website Using Horizon 7 to Access Physical Windows Machines
Case Studies University of Technology Sydney Liberates Students from On-campus Desktops with Horizon CloudBROWSE OTHER CASE STUDIES
Offers 90-day trial of Horizon Cloud on Microsoft Azure
Offers 90-day free trial of Workspace ONE
Website Horizon Cloud Website
Article VMware’s Pat Gelsinger: Coronavirus Will ‘Permanently Change’ Work

End User Computing


As organizations of all types shift to work from home—government, healthcare, financial services, customer support, and others—enable employee access to the specific desktop and application configurations necessary to perform their roles remotely. To assist customers to enable or scale Horizon 7 and Horizon Cloud environments, VMware is offering:

  • Extended free trials of Horizon 7 on-premises, Horizon 7 on VMware Cloud on AWS, and Horizon Cloud on Azure for 90 days and 100 named users through July 31, 2020.
  • Special offers are available from your VMware account team.

To assist customers through enabling remote workforces, VMware is offering:

Workspace One with Horizon Virtual Desktops and Apps

  • For customers who are looking at new Horizon DaaS and Workspace ONE:
    • The duration and capacity for Workspace ONE and Horizon trials is extended to 90 days and 100 users/devices. This includes all flavors of Horizon, including on-premises, Horizon on VMC on AWS, and Horizon Cloud on Azure. (now available)

Customers calling into Support related to COVID-19 for Horizon will also receive Premier-level support with our Global Support Services Team.

EUC Extended Free Trials (Through Q2FY21)

Product/Trial Quantity Duration
Normal​ *Now Extended Normal​ *Now Extended
Horizon 7​

(also for use with VMC on AWS)​

100 users​ 100 users 60 days​ 90 days
Horizon Cloud on Azure​ 50 users​ 100 users 60 days​ 90 days
Workspace ONE​ 100 devices​ 100 devices

30 days​ 90 days

Networking & Security

To help organizations quickly empower a remote digital workforce, VMware is introducing the VMware SD-WAN Work @Home free trial offering, which provides end user hardware and hosted services for up to 45-days for up to 50 employees using one of the following Work @Home bundles:

  • Wired Bundle with VMware SD-WAN Edge 510
  • Wireless Bundle with VMware SD-WAN Edge 510-LTE

SD-WAN is a game-changer for business continuity in this time of public health emergency as the COVID-19 health crisis has changed how people live, work, and interact—working at home now is a required part of employees’ routines. To help organization in their business continuity initiatives and enable a remote workforce, VMware is introducing two VMware Work @Home free trial offers, which provide end user hardware and hosted services. With the VMware SD-WAN Work @Home Offer, you can:

  • Move from a supplier to a trusted advisor for your customer, as VMware SD-WAN allows you to engage in a critical conversation of business continuity in a time of crisis.
  • Generate more revenue and profit by rapidly delivering a Work @Home solution to enterprises, helping your customers to carry out normal business activities with minimal or no disruption, now and in the future.
  • Deliver the best experience with enterprise quality and cloud-scale to your enterprise work at home users.

Offer #1: VMware SD-WAN Only Includes:

  • 60-day free trial
  • Up to 50 units
  • VMware SD-WAN Edge 510 or VMware SD-WAN Edge 510-LTE*
  • Hosted VMware SD-WAN Orchestrator
  • Hosted VMware SD-WAN Gateway
  • Secure connectivity to the enterprise data center
  • Basic support services
  • Professional services:
    • New customers – 6 hours
    • Existing customers – 3 hours

Offer #2: VMware SD-WAN with Horizon or VMC Includes:

  • 90-day free trial
  • Up to 100 units
  • VMware SD-WAN Edge 510 or VMware SD-WAN Edge 510-LTE*
  • Hosted VMware SD-WAN Orchestrator
  • Hosted VMware SD-WAN Gateway
  • Secure connectivity to the enterprise data center
  • Basic support services
  • Professional services:
    • New customers – 6 hours
    • Existing customers – 3 hours

* Support for zero touch set-up is provided.

To talk to someone about deploying the VMware SD-WAN Work @Home free trial as part of your business continuity offerings, please send a request for a meeting to the SD-WAN Hotline.

Join our webinar on March 23 to learn more!

We will be hosting a webinar to teach you more about the VMware SD-WAN Work @Home free trial offer on March 23rd at 10 AM Pacific TimeRegister here. Attend this webinar to find out about how you can offer this solution to your customers. We will discuss the different options, what they include, how they can help with work from home scenarios, and very importantly, how you can act now to arm your customers with what they need to keep their business running.


VMware Cloud on AWS

VMware Cloud on AWS delivers a scalable, intrinsically secure vSphere environment as a service in the AWS Cloud. The service can help organizations alleviate potential business disruptions in three ways:

  • Infrastructure products supply chain and maintenance disruptions: Deliver infrastructure capacity in under 2 hours in 17 AWS Regions worldwide to handle urgent demand. Scale the infrastructure on-demand in minutes as needed.
  • Infrastructure risk mitigation: Provide proactive and automated disaster avoidance with VMware Site Recovery DR as a service and VMware Cloud on AWS.
  • Aid remote workers and alleviate travel restrictions: Provide VMware Horizon 7 VDI environments on VMware Cloud on AWS to enable a remote workforce.

For a limited time, VMware Cloud on AWS is helping customers get through this crisis with special offers. Please reach out to your sales representatives to discuss your options.

VMware Cloud on AWS: 

    • For VDI/Horizon on VMware Cloud on AWS use-cases driven by urgent business continuity needs created due to COVID-19​
    • 30% off OD use for up to 12 months  ​
    • 30% off 1-year subscriptions​

Terms and Conditions:

    • Offer valid on VMware Cloud on AWS and VMware Cloud on AWS GovCloud ​
    • Only valid for new VMware Cloud on AWS deals, for VDI/Horizon use case through end of Q1​
    • Cannot be combined with any other upfront SPP discounts or with HLP​
    • Only applicable to Direct and Channel (Solution Provider) routes to market;  offer not valid for MSP and AWS resell routes to market​
    • Must be activated within 30 days of purchase

VMware Partners

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